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Legal documents

- Customer Agreement V2.8 (customers before 13th August 2026)

- Customer Agreement V2.9 (new Cash ISA customers after 14th August 2026 or HomeSaver Cash ISA customers)

- Key Features Document (Lifetime ISA)

- Key Features Document (Easy Access Cash ISA)

- Key Features Document (HomeSaver Cash ISA)

- Key Features Document (Stocks & Shares Lifetime ISA)

- Key Features Document (Fixed Rate Cash ISA)

- HomeSaver Summary Box Document

- Financial Services Compensation Scheme (FSCS)

- Conflicts of interest policy summary

- Order execution policy

- Complaints procedure

- Lifetime ISA cancellation form

- Terms of Use (Tembo app)

- Terms of Use (Tembo website)

- Refer a friend (savings) Terms & Conditions

- Refer a friend (mortgages) Terms & Conditions

- Fee-free mortgage advice Terms & Conditions for Tembo savings customers

- Best Mortgage Deal Guarantee Terms & Conditions for Tembo savings customers

- Mortgage rate checking service Terms & Conditions