Tembo named Best Mortgage Broker at the British Bank Awards for the fifth year running
Anya Gair, Head of OrganicWe’re incredibly proud to announce that Tembo has been named Best Mortgage Broker at the 2026 British Bank Awards, making this the fifth consecutive year we’ve taken home the title.
The awards, organised by Smart Money People, celebrate the banks, building societies and financial providers delivering the very best customer experience across the UK. The winners are decided entirely by customer reviews, making this recognition especially meaningful to us.
See why our customers voted us Best Mortgage Broker five years in a row
What this award reflects
At Tembo, we believe getting a mortgage shouldn’t feel overwhelming, confusing or impossible, whether you’re a first-time buyer, home mover or looking to remortgage.
As a multi-award-winning whole-of-market mortgage broker, we strive to find the best options for our customers from across the market. That includes both mainstream high-street lenders and more specialist providers, depending on what fits best.
Over 250,000 customers voted at this year’s British Bank Awards, with Tembo winning out over other digital mortgage brokers such as L&C, Habito, Haysto and Mojo Mortgages.
Peer Jelendorf, CEO of Smart Money People, commented:
“Congratulations to Tembo for being named Best Mortgage Broker for the fifth year in a row. Reviews at Smart Money People consistently praise the high level of support provided throughout the mortgage journey, with customers frequently mentioning the responsiveness and dedication of individual advisors.
Many point to how well Tembo makes what can often be a stressful process feel far more manageable. Combined with its ability to search across a wide range of lenders and affordability schemes, it’s clear why Tembo continues to stand out in the market.”
We’d like to thank all our wonderful customers who voted for us! We couldn’t have won this award again without you.
In the words of Richard Dana, our co-founder and CEO:
“We’re grateful to receive this recognition again, especially as it’s based on customer feedback.
“The mortgage process can feel complicated, and our focus has always been on making it clearer and more accessible, whether someone is buying their first home, moving, or looking to remortgage.
“We’d like to thank every customer who has shared their experience and helped shape how we continue to improve.”
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About the British Bank Awards
The British Bank Awards are organised by Smart Money People and are based on customer reviews collected throughout the year. They recognise banks, lenders and financial providers delivering strong customer experiences across the UK. Other winners include reputable names such as Monzo, Trading 212 and Moneybox.
